This version contains enhancements and exciting new features including 'Cost Centre Reporting' - a new facility to create up to five levels of Cost Centres. Plus a new 'Cost Centre Summary' report drilling down to the lower level detail.

New report 'Summary Inbound Number by Date' provides call effective and ineffective summary information by date for each Inbound number, with access to details.

New Date selection option lets users specify up to ten separate dates to run against main reports.

It is advisable to keep your Inbound Analyst software up to date and upgrade at the earliest opportunity.

For more information on Inbound Analyst including this version and to download the software, please click on the respective web link below:-

Here you will find detailed information about BT Inbound Analyst and a wealth of information relating to BT's wide range of other Value Add services.